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Customer Service
- Shipping & Delivery
- General Merchandise and
gifts will be shipped out as soon as possible. Most of our
products will ship within 24 hours. Items like Diploma
Frames may take several days to ship out of our store. You
will receive an email confirmation with the shipping confirmation and
tracking number. We do not currently offer shipping on
textbook pre-orders via our website. If you need your
textbooks shipped for a special reason please contact us and we can make
arrangements with you.
- Privacy & Security
- We take your privacy
and security very
seriously. All possible steps have been taken to
ensure your information is kept safe and encrypted. We do
not share your information with third party companies. Please
refer to our Privacy
and Security statement for further details.
- Returns & Replacements
- All of our general
merchandise is returnable within 30 days provided it is in resalable
condition. If you receive a damaged product please contact us
right away and we will issue a replacement product to you.
Textbooks have very specifc return dates for each semester and term.
Please refer to our most recent Textbook Return Policy page for
further information.
- Payment, Pricing & Promotions
- Prices for textbooks
change on a sometimes daily and weekly basis. Textbooks are
sold at the most current prices and your pre-orders are subject to
availability of used or new books. In some cases, if
you pick a USED book for special packages or new copyright
titles your used book will be replaced with a NEW book.
Prices of textbooks may change after you place your pre order as many
books arrive into the bookstore from publishers with new prices on a
daily basis.
We guarantee our prices to be lower than our local competitors.
If you find a price higher simply call us or fill out
the contact form and we will
address it immediately. We always appreciate your feedback
and help in this manner.
- Your Account | Viewing Orders
- You can log
in any time to update your account information and to see
your orders.
- Terms of Service
- Please refer to our Terms
of Service Agreement for any rules and conditions regarding
your usage of our site.